Terms & Conditions
These Terms & Conditions apply to the use of THE KATCH website and to all purchases made through the site.
THE KATCH is operated by The Yoonseul, which is responsible for the management, operation, and customer services of the platform.
1. About THE KATCH
THE KATCH is a curated online retail platform operated by The Yoonseul, serving customers primarily in Australia.
All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST), where applicable.
2. Your Account
You must provide accurate and up-to-date information when creating and maintaining an account on THE KATCH.
You are responsible for maintaining the confidentiality of your login details.
We reserve the right to suspend or terminate accounts in cases of suspected fraud, misuse, or breach of these Terms.
3. Orders & Payment
By placing an order on THE KATCH, you are making an offer to purchase products.
We reserve the right to accept or decline any order, including in cases of product availability issues, pricing errors, or suspected misuse.
Payments are processed securely at checkout using approved payment service providers.
For pre-orders or backorders, any estimated delivery dates are provided for guidance only and may be subject to change.
4. Shipping and Risk
Orders will be shipped to the delivery address provided at checkout.
Risk of loss or damage passes to the customer once the goods have been delivered to the nominated address.
Customers are encouraged to review tracking details and contact us promptly if any delivery issues arise.
5. Product Information
We make reasonable efforts to ensure that product descriptions, colours, images, and specifications are accurate.
Minor variations may occur due to manufacturing or display differences.
If a product is faulty, damaged, or misdescribed, customers are entitled to remedies in accordance with the Australian Consumer Law, as outlined in our Refund and Returns Policy.
6. Promotions and Gift Cards
Promotions are subject to the specific terms and conditions provided at the time
of the offer.
Gift cards are non-refundable except as required by law and will expire in accordance with applicable Australian regulations (generally a minimum of three years unless exempt).
7. Acceptable Use
You must not misuse THE KATCH website, including by interfering with security, attempting unauthorized access, scraping content, or infringing intellectual property rights.
We reserve the right to restrict or terminate access to the website if these Terms are breached.
8. Intellectual Property
All content available on THE KATCH, including logos, text, images, designs, and software, is owned by The Yoonseul or its licensors and is protected by applicable intellectual property laws.
Unauthorized use of any content is prohibited.
9. Liability
Nothing in these Terms limits or excludes your rights under the Australian Consumer Law.
To the maximum extent permitted by law, our liability is limited:
*for goods and services, to the remedies set out in our Refund and Returns Policy; and
*for matters not related to goods or services, to AUD $100.
10. Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia, and any disputes are subject to the exclusive jurisdiction of the courts of that State.
